Assessment Kit-DEFEVL001 Develop an evaluation program AUR Core units SITHIND008 Work effectively

Core units SITHIND008 Work effectively in hospitality service SITXCCS015 Enhance customer service experiences SITXCOM010 Manage conflict SITXFIN009 Manage finances within a budget SITXHRM007 Coach others in job skills SITXHRM008 Roster staff SITXHRM009 Lead and manage people SITXMGT004 Monitor work operations SITXWHS007 Implement and monitor work health and safety practices Elective units SITXFSA005 Use hygienic practices for food safety SITHFAB021 Provide responsible service of alcohol SITHFAB022 Clean and tidy bar areas SITXCCS012 Provide lost and found services SITHFAB024 Prepare and serve non-alcoholic beverages SITHFAB025 Prepare and serve espresso coffee SITXFSA006 Participate in safe food handling practices SITXFSA007 Transport and store food SITHIND006 Source and use information on the hospitality industry BSBTWK501 Lead diversity and inclusion BSBSUS411 Implement and monitor environmentally sustainable work practices BSBFIN302 Maintain financial records * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency HLTAHA006 Assist with basic foot hygiene HLTAHA008 Assist with podiatry assessment and exercise HLTAHA007 Assist with podiatric procedures * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SIRXECM003 Design an ecommerce site SIRXMKT007 Develop a digital marketing plan SIRXMKT006 Develop a social media strategy SIRXCEG007 Develop online customer service standards SIRXSTR001 Develop an ecommerce strategy * We can develop additional elective units that are not listed on request (Please contact us for further information)

health and work practices SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXSLS001 Sell to the retail customer Elective Units HLTINF005 Maintain infection prevention for skin penetration treatments Group A: Infection control SHBBHRS013 Provide hair reduction treatments using electrical currents Group B: Electrolysis/Diathermy SHBBSKS007 Provide diathermy treatments Group B: Electrolysis/Diathermy SHBBBOS009 Provide aromatherapy massages Group C: Relaxation Massage SHBBBOS010 Use reflexology relaxation techniques in beauty treatments Group C: Relaxation Massage SHBBSPA007 Provide stone therapy massages Group C: Relaxation Massage SHBBSPA005 Work in a spa therapies framework Group C: Relaxation Massage SHBBSPA006 Provide spa therapies Group C: Relaxation Massage BSBESB304 Determine resource requirements for new business ventures Group E: General elective units * We can develop additional elective units that are not listed on request (Please contact us for further information)

plant and equipment CPCCST3001 Dress and mould stone CPCCST3002 Shape solid stone CPCCST3003 Split stone manually CPCCST3004 Dress stone manually CPCCST3006 Machine stone CPCCST3010 Set out and cut letters in stone CPCCST3022 Carry out profile work CPCCWHS2001 Apply WHS requirements

Assessment Kit-DEFEVL001 Develop an evaluation program AUR Core units SITHIND008 Work effectivelyOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of