ERF Checklist-BSBWOR201 Manage personal stress in the workplace TLI aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

present and debate ideas BSBCRT402 Collaborate in a creative process BSBEBU401 Review and maintain a website BSBINN301 Promote innovation in a team environment BSBITU401 Design and develop complex text documents BSBITU402 Develop and use complex spreadsheets BSBITU404 Produce complex desktop published documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

Model answers and benchmark responses

drawings and specifications for residential buildings FWPCOT3303 Prepare sketches and drawings FWPCOT3304 Take off material quantities FWPCOT3305 Interpret and quote from manufactured timber product plans FWPTMM3215 Work effectively in the timber systems design industry Elective units FWPCOT3219 Produce standard truss or frame plans and details using computers FWPCOT4201 Produce complex truss and frame plans and details using computers FWPCOT4209 Design timber structures FWPTMM4209 Interpret details of timber roof trusses to inform design of plans and production documents FWPTMM4210 Interpret details of timber floor systems to inform design of plans and production documents FWPCOR2205 Follow WHS policies and procedures FWPCOT3307 Create drawings using computer aided design software MSMSUP390 Use structured problem-solving tools TAEDEL301 Provide work skill instruction If you require RPL Kits with comprehensive benchmarking

Units of competency MEM18011 Shut down and isolate machines/equipment MEM16006 Organise and communicate information FWPCOT2209 Produce finger jointed timber FWPCOT3294 Swage and shape saw blades MEM13015 Work safely and effectively in manufacturing and engineering FWPCOT3280 Replace saw blades

ERF Checklist-BSBWOR201 Manage personal stress in the workplace TLI aggressive or abusive customers SIRXCEG009Please contact us for more information!