Core units SITHIND006 Source and use information on the hospitality industry SITHIND008 Work effectively in hospitality service SITXCCS014 Provide service to customers SITXCOM007 Show social and cultural sensitivity SITXHRM007 Coach others in job skills SITXWHS005 Participate in safe work practices Elective units SITXFSA005 Use hygienic practices for food safety SIRXSLS001 Sell to the retail customer BSBCMM211 Apply communication skills BSBTEC201 Use business software applications BSBSUS211 Participate in sustainable work practices BSBFIN302 Maintain financial records SIRXCEG008 Manage disrespectful
Units of competency CHCECD009 Conduct career guidance interviews CHCECD008 Deliver services consistent with a career development framework CHCECD001 Analyse and apply information that supports employment and career development CHCCOM002 Use communication to build relationships CHCLEG001 Work legally and ethically CHCECD010 Provide support to people in career transition * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets If you require RPL Kits with comprehensive benchmarking
The unit knowledge guide contains information for students to read additional information related to their units of competency or course and as additional support to the learner guide
locate and protect underground services RIICCM203E Read and interpret plans and job specifications RIICCM205F Carry out manual excavation RIICCM206E Support plant operations RIICCM207E Spread and compact materials manually RIICCM208E Carry out basic levelling RIICOM201E Communicate in the workplace RIIRIS301E Apply risk management processes RIISAM201E Handle resources and infrastructure materials and safely dispose of nontoxic materials RIISAM203E Use hand and power tools RIISAM204E Operate small plant and equipment RIIWHS201E Work safely and follow WHS policies and procedures RIIWMG203E Drain and dewater civil construction sites Elective units RIIMPO318F Conduct civil construction skid steer loader operations RIIMPO321F Conduct civil construction wheeled front end loader operations RIIMPO320F Conduct civil construction excavator operations RIIMPO326E Conduct water vehicle operations RIIVEH304E Conduct tip truck operations If you require RPL Kits with comprehensive benchmarking
ERF Checklist-UETDRRF004 Perform rescue from a live LV panel New Arrival Core units SITHIND006 Source andPlease contact us for more information!