ERF Checklist-ICTICT219 Interact and resolve queries with ICT clients DEF emotional and physical wellbeing HLTWHS001

emotional and physical wellbeing HLTWHS001 Participate in workplace health and safety Elective units CHCCCS019 Recognise and respond to crisis situations CHCADV001 Facilitate the interests and rights of clients CHCCCS017 Provide loss and grief support CHCCCS020 Respond effectively to behaviours of concern If you require RPL Kits with comprehensive benchmarking

Core units CHCCOM006 Establish and manage client relationships CHCDIV001 Work with diverse people CHCLEG003 Manage legal and ethical compliance HLTAAP002 Confirm physical health status HLTINF004 Manage the prevention and control of infection HLTMSG009 Develop massage practice HLTMSG010 Assess client massage needs HLTMSG011 Provide massage treatments HLTMSG012 Apply relaxation massage clinical practice HLTWHS004 Manage work health and safety Elective units BSBESB401 Research and develop business plans HLTAID011 Provide First Aid CHCPRP003 Reflect on and improve own professional practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

simple spoken information VU23504 Read and write short

locate and protect underground services RIICCM205E Carry out manual excavation RIICCM206D Support plant operations RIICCM207D Spread and compact materials manually RIICRC306D Conduct earthworks RIICRC307D Conduct road pavement construction RIICRC301D Maintain drainage systems RIISAM201D Handle resources and infrastructure materials and safely dispose of nontoxic materials RIIWMG203D Drain and dewater civil construction site RIIWMG301D Control construction site water table RIICCM211D Erect and dismantle temporary fencing and gates RIICCM301D Construct and dismantle fences and gates RIICRC201D Repair potholes RIIWHS302D Implement traffic management plan RIICBS310D Conduct patching operations RIICRC304D Maintain sealed roads If you require RPL Kits with comprehensive benchmarking

Units of competency SITTPPD001 Package tourism products SITTTSL005 Sell tourism products and services If you require RPL Kits with comprehensive benchmarking

ERF Checklist-ICTICT219 Interact and resolve queries with ICT clients DEF emotional and physical wellbeing HLTWHS001Please contact us for more information!