Assessment Kit-FBPSS00049 Coordinate Cellar Operations Processes Skill Set DEF Units of competency SITXCCS007 Enhance

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTBWN308 Work safely on live optical fibre installations ICTTEN310 Remove and replace electronic circuit boards in carrier equipment ICTWHS204 Follow work health and safety and environmental policy and procedures ICTCBL322 Install

Units of competency FBPBPG3004 Operate the bottle sealing process FBPBPG3007 Perform packaging equipment changeover BSBWHS311 Assist with maintaining workplace safety FBPFSY2002 Apply food safety procedures FBPOPR2068 Operate a process control interface FBPBPG3001 Operate the bottle filling process * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FNSINC503 Identify situations requiring complex ethical decision making FNSINC504 Apply ethical frameworks and principles to make and act upon decisions * We can develop additional elective units that are not listed on request (Please contact us for further information)

Our learner and assessment resources can be used for an unlimited number of students within your RTO

Assessment Kit-FBPSS00049 Coordinate Cellar Operations Processes Skill Set DEF Units of competency SITXCCS007 EnhanceOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of