RPL Kit-BSB50315 Diploma of Customer Engagement LLN Kit (Skill Set) Core units MSMENV472 Implement and

Core units MSMENV472 Implement and monitor environmentally sustainable work practices MSS405001 Develop competitive systems and practices for an organisation MSS405013 Facilitate holistic culture improvement in an organisation Elective units MSS405004 Develop business plans in an organisation implementing competitive systems and practices MSS405005 Manage competitive systems and practices responding to individual and unique customer orders MSS405006 Develop a Balanced Scorecard MSS405007 Introduce competitive systems and practices to a small or medium enterprise MSS405008 Analyse and map a value stream MSS405009 Manage a value stream MSS405014 Develop a communications strategy to support operations MSS405015 Manage relationships with non-customer external organisations MSMENV672 Develop workplace policy and procedures for environmental sustainability MSS404054 Apply statistics to operational processes MSS405020 Develop quick changeover procedures MSS405021 Develop a Just in Time system MSS405022 Design a process layout MSS405023 Develop a levelled pull system for operations and processes MSS405024 Apply the theory of constraints MSMSUP390 Use structured problem solving tools MSS014009 Evaluate sustainability impact of a work or process area * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCLAH001 Work effectively in the leisure and health industries CHCLAH003 Participate in the planning

weeds and diseases AHCDRG305 Install drainage systems AHCECR301 Maintain native ecosystem areas * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCMDC203 Assist with harvest and pre-processing of medicinal cannabis AHCMDC201 Assist with propagation of medicinal cannabis AHCMDC202 Assist with care and maintenance of medicinal cannabis AHCMDC301 Apply security regulatory requirements to work in the medicinal cannabis industry * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CPCCCM2005 Use construction tools and equipment CPCCCM2006 Apply basic levelling procedures CPCCCM2012 Work safely at heights CPCCCO2013 Carry out concreting to simple forms CPCCOM1012 Work effectively and sustainably in the construction industry CPCCOM1013 Plan and organise work CPCCOM1014 Conduct workplace communication CPCCOM1015 Carry out measurements and calculations CPCCOM2001 Read and interpret plans and specifications CPCCWHS2001 Apply WHS requirements

RPL Kit-BSB50315 Diploma of Customer Engagement LLN Kit (Skill Set) Core units MSMENV472 Implement andOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information