Learning and Assessment Kit-TLIC3033 Drive an electric tram to operational requirements Advanced Diploma We hire subject matter experts

We hire subject matter experts to write our learning guides to ensure they are industry and workplace relevant and current

Units of competency ICTSAS305 Provide ICT advice to clients ICTWOR306 Resolve technical enquiries using multiple information systems ICTWOR308 Provide customer service to telecommunications customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

Our learner resources contain everything you need to begin training your learners

Elective units BSBADM405 Organise meetings Group A BSBFIA401 Prepare financial reports Group A BSBITU402 Develop and use complex spreadsheets Group A BSBWRT401 Write complex documents Group A BSBITU404 Produce complex desktop published documents Group A BSBCMM401 Make a presentation Group B BSBFIA412 Report on financial activity Group B BSBSUS401 Implement and monitor environmentally sustainable work practices Group B BSBRES411 Analyse and present research information Group C BSBCUS402 Address customer needs Group C * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FNSPAY501 Process salary packaging arrangements and additional allowances in payroll FNSPAY505 Interpret and apply knowledge of taxation systems relevant to payroll FNSPAY503 Process complex employee terminations in payroll FNSPAY502 Process superannuation payments in payroll FNSPAY504 Interpret and apply knowledge of industrial regulations relevant to payroll * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-TLIC3033 Drive an electric tram to operational requirements Advanced Diploma We hire subject matter expertsOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to