Learning and Assessment Kit-CHCCCS025 Support relationships with carers and families New Unit aggressive or abusive customers SIRXECM002

aggressive or abusive customers SIRXECM002 Prepare digital content SIRXMKT002 Use social media to engage customers SIRXCHA001 Facilitate the change process * We can develop additional elective units that are not listed on request (Please contact us for further information)

procedures and programs to meet legislative requirements Group C BSBWOR301 Organise personal work priorities and development Group C * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBLDR602 Provide leadership across the organisation CUAPPM515 Develop

diseases and disorders AHCSOL303 Implement soil improvements for garden and turf areas Elective units AHCARB301 Implement a tree maintenance program AHCPCM304 Report on health and condition of trees AHCARB303 Perform pruning operations AHCARB305 Dismantle trees AHCARB306 Undertake aerial rescue AHCLSC304 Erect timber structures and features AHCARB308 Install cable and bracing AHCARB309 Implement a tree protection program AHCBER301 Work effectively in an emergency disease or plant pest response AHCBIO302 Identify and report unusual disease or plant pest signs AHCBER303 Carry out emergency disease or plant pest control procedures at infected premises * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCECR309 Conduct an ecological and cultural site inspection prior to works AHCWHS302 Contribute to workplace health and safety processes Electives AHCECR301 Maintain native ecosystem areas AHCECR203 Perform basic ecological restoration works AHCECR310 Implement assisted regeneration works AHCECR311 Implement ecosystem reconstruction works AHCPCM303 Identify plant specimens AHCPCM306 Provide information on plants and their culture AHCPMG301 Control weeds AHCPMG302 Control plant pests

Learning and Assessment Kit-CHCCCS025 Support relationships with carers and families New Unit aggressive or abusive customers SIRXECM002Our learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to