Assessment Kit-HLTDEN016 Assist with dental radiography SIF aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCDE003 Work within a community development framework CHCCOM002 Use communication to build relationships CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCGRP002 Plan and conduct group activities CHCLEG001 Work legally and ethically CHCMHS001 Work with people with mental health issues CHCPRT001 Identify and respond to children and young people at risk CHCYTH001 Engage respectfully with young people CHCYTH002 Work effectively with young people in youth work context CHCYTH003 Support young people to create opportunities in their lives CHCYTH004 Respond to critical situations CHCYTH010 Provide services for young people appropriate to the needs and circumstances HLTWHS001 Participate in workplace health and safety Elective units CHCCCS009 Facilitate responsible behaviour CHCCCS016 Respond to client needs CHCCCS003 Increase the safety of individuals at risk of suicide CHCMHS007 Work effectively in trauma informed care * We can develop additional elective units that are not listed on request (Please contact us for further information)

weeds and diseases Group E AHCMOM304 Operate machinery and equipment Group E AHCPCM306 Provide information on plants and their culture Group E AHCPMG301 Control weeds Group E * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AMPCOR202 Apply hygiene and sanitation practices AMPCOR204 Follow safe work policies and procedures AMPCOR205 Communicate in the workplace AMPCOR206 Overview the meat industry FBPOPR2069 Use numerical applications in the workplace Electives AMPCOR201 Maintain personal equipment AMPR101 Identify species and meat cuts AMPR102* Trim meat for further processing AMPR103 Store meat product AMPR104* Prepare minced meat and minced meat products AMPR105 Provide service to customers AMPR106 Process sales transactions AMPR203 Select

Core units FNSACC634 Monitor corporate governance activities FNSINC611 Apply economic principles to work in the financial services industry FNSINC612 Interpret and use financial statistics and tools Elective Units FNSACC521 Provide financial and business performance information FNSACC522 Prepare tax documentation for individuals FNSACC524 Prepare financial reports for corporate entities FNSACC527 Provide management accounting information FNSACC601 Prepare and administer tax documentation for legal entities FNSACC603 Implement tax plans and evaluate tax obligations FNSACC605 Implement organisational improvement programs FNSACC610 Develop and implement financial strategies FNSACC613 Prepare and analyse management accounting information FNSFMK515 Comply with financial services regulation and industry codes of practice FNSINC513 Identify and apply complex ethical decision making to workplace situations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-HLTDEN016 Assist with dental radiography SIF aggressive or abusive customers SIRXCEG009Our assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of