Learner Resources-TLIC3032 Operate and monitor a passenger electric tram SHB Core units BSBDIV501 Manage diversity

Core units BSBDIV501 Manage diversity in the workplace SITHIND004 Work effectively in hospitality service SITXCCS007 Enhance customer service experiences SITXCOM005 Manage conflict SITXFIN003 Manage finances within a budget SITXHRM001 Coach others in job skills SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXWHS003 Implement and monitor work health and safety practices Elective units SITXFSA001 Use hygienic practices for food safety Group A BSBSUS401 Implement and monitor environmentally sustainable work practices Group B SITHFAB002 Provide responsible service of alcohol Group B SITHFAB004 Prepare and serve non-alcoholic beverages Group B SITHFAB005 Prepare and serve espresso coffee Group B SITXFSA001 Use hygienic practices for food safety Group B SITXFSA002 Participate in safe food handling practices Group B SITXHRM002 SMaintain the quality of perishable items Group B SITXWHS002 Identify hazards

Units of competency FWPCOR2203 Follow environmental care procedures FWPCOT3314 Comply with soil and water protection AHCSAW304 Implement erosion and sediment control measures * We can develop additional elective units that are not listed on request (Please contact us for further information)

s compliance with relevant cyber security standards and law ICTCYS608 Perform cyber security risk assessments ICTCYS612 Design and implement virtualised cyber security infrastructure for organisations ICTNWK603 Plan

policies and procedures in the construction industry TLIB3015 Undertake site inspection TLIF2006 Apply accident-emergency procedures TLIF2010 Apply fatigue management strategies TLILIC0008 Licence to operate a non-slewing mobile crane (greater than 3 tonnes capacity) Elective units TLILIC0010 Licence to operate a slewing mobile crane (up to 20 tonnes) TLILIC0013 Licence to operate a slewing mobile crane (up to 60 tonnes) CPCCLRG3001 Licence to perform rigging basic level CPCCLRG3002 Licence to perform rigging intermediate level CPCCLTC4001 Licence to operate a tower crane CPCCLTC4002 Licence to operate a self-erecting tower crane have been added to elective Group B HLTAID011 Provide first aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

operate and maintain basic static woodworking machines for furniture designs MSFFM2005 Join solid timber MSFFM3008 Select timbers for furniture production MSFFM3014 Set up

Learner Resources-TLIC3032 Operate and monitor a passenger electric tram SHB Core units BSBDIV501 Manage diversityOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all