Assessment Kit-RIICOM201E Communicate in the workplace Session Plan Units of competency AHCIRG215 Assist

Units of competency AHCIRG215 Assist with low volume irrigation operations AHCIRG217 Assist with pressurised irrigation operations FBPVIT2004 Pick grapes by hand AHCMOM202 Operate tractors FBPVIT2008 Train vines FBPVIT2018 Support mechanical harvesting operations FBPVIT2009 Plant vines by hand FBPVIT2015 Carry out basic canopy maintenance AHCPHT201 Plant horticultural crops FBPWIN2001 Perform effectively in a wine industry workplace BSBWHS301 Maintain workplace safety FBPVIT2003 Hand prune vines * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SISSSCO015 Prepare participants for sport competition HLTAID011 Provide First Aid SISSSPT001 Implement sport injury prevention and management strategies * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SITXCCS015 Enhance customer service experiences SITXCCS016 Develop and manage quality customer service practices SITXCOM010 Manage conflict SITXFIN009 Manage finances within a budget SITXFIN010 Prepare and monitor budgets SITXGLC002 Identify and manage legal risks and comply with law SITXHRM008 Roster staff SITXHRM009 Lead and manage people SITXMGT004 Monitor work operations SITXMGT005 Establish and conduct business relationships SITXWHS007 Implement and monitor work health and safety practices Elective units SITXFSA005 Use hygienic practices for food safety SITHIND008 Work effectively in hospitality service SITHFAB021 Provide responsible service of alcohol SITXCCS012 Provide lost and found services SITHFAB024 Prepare and serve non-alcoholic beverages SITHFAB025 Prepare and serve espresso coffee SITXFSA006 Participate in safe food handling practices SITXFSA007 Transport and store food SITHIND006 Source and use information on the hospitality industr SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM006 Develop and manage social media and online strategies BSBTWK501 Lead diversity and inclusion BSBINS401 Analyse and present research information BSBTWK503 Manage meetings BSBSUS511 Develop workplace policies and procedures for sustainability BSBOPS504 Manage business risk * We can develop additional elective units that are not listed on request (Please contact us for further information)

evaluate and control food safety hazards FBPAUD4001 Assess compliance with food safety programs * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTCYS604 Implement best practices for identity management ICTCYS608 Perform cyber security risk assessments ICTCYS606 Evaluate an organisation's compliance with cyber security standards and law ICTCYS601 Create cyber security standards for organisations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-RIICOM201E Communicate in the workplace Session Plan Units of competency AHCIRG215 AssistOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of