Learning and Assessment Kit-VU22606 Access the internet and email to develop language Diploma Core units BSBCUS501 Manage quality

Core units BSBCUS501 Manage quality customer service BSBMGT502 Manage people performance BSBMGT605 Provide leadership across the organisation BSBMGT608 Manage innovation and continuous improvement BSBSMB409 Build and maintain relationships with small business stakeholders FNSINC411 Conduct work according to professional practices in the financial services industry FNSSAM601 Monitor performance in sales of financial products or services FNSSAM602 Identify and evaluate marketing opportunities in the financial services industry Elective units BSBMGT616 Develop and implement strategic plans BSBSUS501 Develop workplace policy and procedures for sustainability FNSINC503 Identify situations requiring complex ethical decision making FNSINC504 Apply ethical frameworks and principles to make and act upon decisions FNSORG501 Develop and manage a budget FNSORG602 Develop and manage financial systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

present and debate ideas Group B BSBWRT411 Write complex documents Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

tempering and annealing MEM07005 Perform general machining MEM12002 Perform electrical/electronic measurement MEM21001 Replace watch batteries

Core units HLTAID011 Provide First Aid SIRXWHS001 Work safely SISSSCO002 Work in a community coaching role Elective units SISXCCS004 Provide quality service SISXCAI001 Provide equipment for activities SISSSCO001 Conduct sport coaching sessions with foundation level participants SISXEMR001 Respond to emergency situations * We can develop additional elective units that are not listed on request (Please contact us for further information)

assemble and install timber external stairs CPCCCA3017 Install exterior cladding CPCCCA3024 Install lining

Learning and Assessment Kit-VU22606 Access the internet and email to develop language Diploma Core units BSBCUS501 Manage qualityOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to