Learner Resources-BSBCUE307 Work effectively in customer engagement Diploma Units of competency BSBCUS301B Deliver

Units of competency BSBCUS301B Deliver and monitor a service to customers BSBOHS403B Identify hazards and assess OHS risks CPCCBC4004A Identify and produce estimated costs for building and construction projects CPCCBC4024A Resolve business disputes CPCCBC4031A Process client requirements CPCCBC4025A Manage personal work priorities and professional development BSBSMB406A Manage small business finances BSBSMB401A Establish legal and risk management requirements of small business BSBWRT401A Write complex documents CPCCBC4034A Apply codes and standards to building trade and services contracting * We can develop additional elective units that are not listed on request (Please contact us for further information)

The class activities book also collects detailed information that can be used to improve instruction and student learning while it’s happening

Core units HLTWHS001 Participate in workplace health and safety SISOFLD001 Assist in conducting recreation sessions SISOFLD002 Minimise environmental impact SISXIND002 Maintain sport

Units of competency AHCMDC203 Assist with harvest and pre-processing of medicinal cannabis AHCMDC201 Assist with propagation of medicinal cannabis AHCMDC202 Assist with care and maintenance of medicinal cannabis AHCMDC301 Apply security regulatory requirements to work in the medicinal cannabis industry * We can develop additional elective units that are not listed on request (Please contact us for further information)

analyse and interpret threat data ICTCYS405 Develop cyber security incident response plans ICTCYS404 Run vulnerability assessments for an organisation * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-BSBCUE307 Work effectively in customer engagement Diploma Units of competency BSBCUS301B DeliverOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all