Self-Study Guide-AURLLD011 Determine compliance of steering and suspension modifications PUA and compliance obligations under ASQA

and compliance obligations under ASQA Practice Guides

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency PSPETH002 Uphold and support the values and principles of public service PSPPCY004 Support policy implementation PSPLEG002 Encourage compliance with legislation in the public sector PSPGEN029 Value diversity PSPGEN043 Apply government processes If you require RPL Kits with comprehensive benchmarking

negotiate and refine a design brief BSBWHS501 Ensure a safe workplace CPCCOHS1001A Work safely in the construction industry CUADES502 Realise production designs CUARES403 Research history and theory to inform own arts practice Elective Units CUADES501 Design events CUAPPM502 Realise productions BSBADM405 Organise meetings BSBLDR403 Lead team effectiveness BSBLED401 Develop teams and individuals BSBDES401 Generate design solutions BSBDES402 Interpret and respond to a design brief BSBWRT401 Write complex documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective units ICPDMT3460 Incorporate video into multimedia presentations ICTICT215 Operate digital media technology package ICTICT216 Design and create basic organisational documents ICTICT312 Use advanced features of applications ICTICT309 Create ICT user documentation ICTPMG301 Contribute as part of an IT project management team * We can develop additional elective units that are not listed on request (Please contact us for further information)

Self-Study Guide-AURLLD011 Determine compliance of steering and suspension modifications PUA and compliance obligations under ASQAOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the