Learner Resources-ICTSAS446 Fault find and troubleshoot ICT equipment, hardware and software problems PMA configure and test network security

configure and test network security ICTNWK405 Build a small wireless local area network ICTNWK407 Install and configure client-server applications and services ICTNWK408 Configure a desktop environment ICTICT408 Create technical documentation BSBSUS401 Implement and monitor environmentally sustainable work practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others BSBWOR204 Use business technology FNSINC301 Work effectively in the financial services industry Elective Units FNSACC311 Process financial transactions and extract interim reports FNSACC313 Perform financial calculations FNSACM302 Prepare

Units of competency ICTSAS211 Develop solutions for basic ICT malfunctions and problems ICTICT219 Interact and resolve queries with ICT clients ICTSAS213 Maintain the integrity of ICT systems ICTSAS210 Update and maintain hardware

Units of competency HLTPOP015 Provide information on smoking and smoking cessation HLTPOP016 Provide interventions to clients who are nicotine dependent HLTPOP014 Assess readiness for and effect behaviour change CHCCCS014 Provide brief interventions * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SIRRRTF002 Monitor retail store financials SIRXCEG004 Create a customer-centric culture SIRXHRM002 Maintain employee relations SIRXMGT002 Lead a frontline team SIRXRSK002 Maintain store security SIRXSLS003 Achieve sales results SIRXWHS003 Maintain workplace safety Elective units SIRXCEG008 Manage disrespectful

Learner Resources-ICTSAS446 Fault find and troubleshoot ICT equipment, hardware and software problems PMA configure and test network securityOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all