ERF Checklist-FNSASICY513 Provide advice in insurance broking TAE (Skill Set) Core units BSBCUE203 Conduct customer

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

present and debate ideas BSBCRT413 Collaborate in creative processes BSBESB401 Research and develop business plans BSBHRM413 Support the learning and development of teams and individuals BSBINS401 Analyse and present research information BSBINS410 Implement records systems for small business BSBLDR413 Lead effective workplace relationships BSBMKG431 Assess marketing opportunities If you require RPL Kits with comprehensive benchmarking

Core units CHCDIV001 Work with diverse people CHCPRP003 Reflect on and improve own professional practice HLTAAP001 Recognise healthy body systems HLTPHA005 Conduct small scale compounding and labelling of pharmaceutical products HLTPHA006 Provide assistance in dispensary administration HLTPHA007 Conduct small scale compounding and labelling of aseptic pharmaceutical products HLTPHA008 Support pharmacist communication with clients and other health professionals HLTPHA009 Support pharmacists in the collection and presentation of workplace data and information HLTWHS003 Maintain work health and safety TAEDEL402A Plan

Core units AMPCOM401 Build productive and effective workplace relationships AMPMSY301 Apply food animal anatomy and physiology to inspection processes AMPMSY302 Recognise signs of emergency and notifiable animal diseases AMPMSY413 Recognise diseases and conditions during inspection of food animal AMPQUA401 Support food safety and quality programs AMPQUA402 Maintain good manufacturing practice in meat processing AMPWHS201 Sharpen and handle knives safely AMPWHS401 Monitor workplace health and safety processes Electives BSBXCM401 Apply communication strategies in the workplace AMPLSK301 Handle animals humanely while conducting ante-mortem inspection AMPMSY402 Perform ante and post-mortem inspection – Bovine AMPLDR404 Manage own work performance and development * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCAGB519 Plan and monitor production processes AHCBUS516 Develop and review a business plan AHCBUS517 Monitor and review business performance Elective units BSBADM504 Plan and implement administrative systems BSBPRC504 Manage a supply chain BSBRSK501 Manage risk BSBWHS513 Lead WHS risk management BSBWHS518 Manage WHS hazards associated with maintenance and use of plant BSBWOR501 Manage personal work priorities and professional development TLIR4002 Source goods/services and evaluate contractors * We can develop additional elective units that are not listed on request (Please contact us for further information)

ERF Checklist-FNSASICY513 Provide advice in insurance broking TAE (Skill Set) Core units BSBCUE203 Conduct customerPlease contact us for more information!