ERF Checklist-SIRXCOM002 Work effectively in a team SIT Core units BSBDIV501 Manage diversity

Core units BSBDIV501 Manage diversity in the workplace SITHIND004 Work effectively in hospitality service SITXCCS007 Enhance customer service experiences SITXCOM005 Manage conflict SITXFIN003 Manage finances within a budget SITXHRM001 Coach others in job skills SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXWHS003 Implement and monitor work health and safety practices Elective units SITXFSA001 Use hygienic practices for food safety Group A BSBSUS401 Implement and monitor environmentally sustainable work practices Group B SITHFAB002 Provide responsible service of alcohol Group B SITHFAB004 Prepare and serve non-alcoholic beverages Group B SITHFAB005 Prepare and serve espresso coffee Group B SITXFSA001 Use hygienic practices for food safety Group B SITXFSA002 Participate in safe food handling practices Group B SITXHRM002 SMaintain the quality of perishable items Group B SITXWHS002 Identify hazards

Units of competency BSBSMB401 Establish legal and risk management requirements of small business FBPTEC4006 Apply an understanding of legal requirements of food production FBPFST4009 Label foods according to legislative requirements BSBSMB302 Develop a micro business proposal BSBSMB402 Plan small business finances FBPFSY5001 Develop a HACCP-based food safety plan * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSINC301 Work effectively in the financial services industry Elective units BSBCMM301 Process customer complaints BSBINS307 Retrieve information from records BSBINS309 Maintain business records FNSACM311 Process and manage payments FNSACM312 Reconcile financial transactions FNSACM313 Process authorised payments FNSACM411 Authorise valid expense payments FNSCRD302 Monitor and control accounts receivable FNSCRD311 Process applications for credit FNSACC311 Process financial transactions and extract interim reports FNSACC313 Perform financial calculations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSS403001 Review competitive systems and practices MSS403010 Facilitate change in an organisation implementing competitive systems and practices MSMENV472 Implement and monitor environmentally sustainable work practices Elective units MSS403005 Facilitate use of a Balanced Scorecard for performance improvement MSS403021 Facilitate a Just in Time system MSS403023 Monitor a levelled pull system of operations MSS403024 Work within a constrained process MSS403032 Analyse manual handling processes MSS403034 Organise products into groups MSMENV672 Develop workplace policy and procedures for environmental sustainability MSMWHS200 Work safely MSS014010 Optimise sustainability of a process or work area * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCWRK401 Implement and monitor quality assurance procedures TLILIC0003 Licence to operate a forklift truck AHCWRK403 Supervise work routines and staff performance AHCWHS401 Maintain work health and safety processes If you require RPL Kits with comprehensive benchmarking

ERF Checklist-SIRXCOM002 Work effectively in a team SIT Core units BSBDIV501 Manage diversityPlease contact us for more information!