Learning and Assessment Kit-UEEDV0014 Test, report and rectify faults in data and voice installations DEF CHCCCS020 Respond effectively to behaviours

CHCCCS020 Respond effectively to behaviours of concern CHCCCS010 Maintain a high standard of service BSBINS201 Process and maintain workplace information BSBMED301 Interpret and apply medical terminology appropriately BSBMED303 Maintain patient records BSBOPS101 Use business resources * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CPCPCM2039 Carry out interactive workplace communication CPCPCM2040 Read plans

Core units AURAFA007 Develop and document specifications and procedures Elective units AURTTX008 Overhaul manual transmissions AURLTQ003 Analyse and evaluate faults in light vehicle transmission and driveline systems AURLTB002 Analyse and evaluate faults in light vehicle braking systems AURTNA001 Estimate and quote automotive vehicle or machinery modifications AURETE001 Analyse and evaluate electrical and electronic faults in engine management systems AURETB002 Analyse and evaluate electrical and electronic faults in dynamic control management systems AURETR034 Develop and apply electrical system modifications AURTTA022 Develop and apply mechanical system modifications AURLTE003 Analyse and evaluate faults in light vehicle engine and fuel systems AURLTD007 Analyse and evaluate faults in light vehicle steering and suspension systems AURETR037 Diagnose complex faults in light vehicle safety systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCMGT005 Facilitate workplace debriefing and support processes CHCMGT003 Lead the work team CHCPRP003 Reflect on and improve own professional practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency RIIWHS301D Conduct safety and health investigations RIIRIS402D Carry out the risk management process RIIWHS404D Implement and monitor health and hygiene management systems BSBWHS401 Implement and monitor WHS policies

Learning and Assessment Kit-UEEDV0014 Test, report and rectify faults in data and voice installations DEF CHCCCS020 Respond effectively to behavioursOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to