Training and Assessment Strategy-FNS40821 Certificate IV in Finance and Mortgage Broking Pre-order Core units CHCADV001 Facilitate the

Core units CHCADV001 Facilitate the interests and rights of clients CHCCCS004 Assess co-existing needs CHCCOM002 Use communication to build relationships CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically CHCPRP001 Develop and maintain networks and collaborative partnerships HLTWHS003 Maintain work health and safety Elective units CHCADV002 Provide advocacy and representation services CHCAGE001 Facilitate the empowerment of older people CHCCCS001 Address the needs of people with chronic disease CHCCCS006 Facilitate individual service planning and delivery CHCCCS015 Provide individualised support CHCCCS017 Provide loss and grief support CHCCSM005 Develop

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

health and environment policies and procedures FWPCOR4202 Monitor and review forestry operations FWPCOR4203 Monitor quality and product care procedures Elective units PUAFIR506 Conduct complex prescribed burns PUAFIR515 Develop complex prescribed burn plans BSBOPS403 Apply business risk management processes BSBSTR402 Implement continuous improvement BSBINS402 Coordinate workplace information systems BSBPMG427 Apply project procurement procedures BSBLDR413 Lead effective workplace relationships BSBLDR414 Lead team effectiveness BSBCMM411 Make presentations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSMBIO301 Process biomass using pyrolyser PMAOPS301 Operate a distillation unit PMAOPS302 Operate reactors and reaction equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)

configure and test an internet protocol network Elective units BSBCRT401 Articulate

Training and Assessment Strategy-FNS40821 Certificate IV in Finance and Mortgage Broking Pre-order Core units CHCADV001 Facilitate theYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.