Learner Resources-SITXCCS008 Develop and manage quality customer service practices Unit Units of competency FNSFMK505 Comply

Units of competency FNSFMK505 Comply with financial services regulation and industry codes of practice FNSINC502 Assess financial products and services vulnerability to money laundering and terrorism financing FNSRSK502 Assess risks * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCRT611 Apply critical thinking for complex problem solving BSBLDR601 Lead and manage organisational change BSBLDR602 Provide leadership across the organisation BSBOPS601 Develop and implement business plans BSBSTR601 Manage innovation and continuous improvement Elective units BSBCMM511 Communicate with influence BSBCRT511 Develop critical thinking in others BSBPEF501 Manage personal and professional development BSBSTR602 Develop organisational strategies BSBSTR801 Lead innovative thinking and practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTCYS604 Implement best practices for identity management ICTCYS608 Perform cyber security risk assessments ICTCYS606 Evaluate an organisation's compliance with cyber security standards and law ICTCYS601 Create cyber security standards for organisations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCINF304 Install and terminate extra low voltage wiring systems AHCIRG337 Measure irrigation delivery system performance AHCIRG338 Troubleshoot irrigation systems AHCIRG339 Monitor soils under irrigation AHCIRG340 Install irrigation pumps AHCIRG342 Interpret irrigation plans and drawings AHCIRG345 Install pressurised irrigation systems AHCWHS301 Contribute to work health and safety processes AHCWRK309 Apply environmentally sustainable work practices Elective units AHCDRG305 Install drainage systems AHCWRK305 Coordinate work site activities AHCDRG306 Measure drainage system performance AHCDRG307 Troubleshoot drainage systems AHCDRG308 Maintain and repair irrigation drainage systems AHCIRG301 Install gravity fed irrigation systems AHCIRG328 Operate irrigation controller and sensor technology AHCCHM101 Follow basic chemical safety rules AHCCHM304 Transport and store chemicals AHCMOM204 Undertake operational maintenance of machinery AHCMOM304 Operate machinery and equipment TLILIC0003 Licence to operate a forklift truck SITXCCS014 Provide service to customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units HLTENN052 Provide advanced clinical assessment HLTENN065 Research and report on nursing trends and practice HLTENN066 Contribute to quality improvement for advancement of clinical practice Elective units CHCCSM005 Develop

Learner Resources-SITXCCS008 Develop and manage quality customer service practices Unit Units of competency FNSFMK505 ComplyOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all