Learner Resources-SIRXCEG008 Manage disrespectful, aggressive or abusive customers pre-order ethics and privacy in an

ethics and privacy in an ICT environment ICTICT401 Determine and confirm client business requirements ICTICT408 Create technical documentation ICTSAS307 Install

Core units SIRCCCS001 Interact with pharmacy customers SIRCIND001 Work effectively in a community pharmacy SIRCINF001 Use pharmacy practices for infection control HLTWHS001 Participate in workplace health and safety Elective units SIRRINV001 Receive and handle retail stock SIRRMER001 Produce visual merchandise displays SIRXCEG008 Manage disrespectful

configure and test an internet protocol network Elective units BSBCRT401 Articulate

present and debate ideas Group D ICTICT408 Create technical documentation Group D ICTICT420 Develop client user interface Group D ICTICT427 Identify

accessories and associated controls UEERA0092 Solve problems in low voltage refrigeration and air conditioning circuits UEERA0094 Verify functionality and compliance of refrigeration and air conditioning installations UEERE0001 Apply environmentally and sustainable procedures in the energy sector UEERL0001 Attach cords and plugs to electrical equipment for connection to a single phase 230 Volt supply UEERL0002 Attach cords

Learner Resources-SIRXCEG008 Manage disrespectful, aggressive or abusive customers pre-order ethics and privacy in anOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all