Learning and Assessment Kit-MSS404051 Mistake proof a process Self-Study Guide Core units BSBHRM403 Support performance-management

Core units BSBHRM403 Support performance-management processes BSBHRM404 Review human resources functions BSBHRM405 Support the recruitment

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

weeds and diseases AHCCHM406 Provide advice and sell farm chemicals AHCIRG349 Recommend irrigation products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

pastries and breads SITHCCC020 Work effectively as a cook SITHKOP001 Clean kitchen premises and equipment SITHKOP002 Plan and cost basic menus SITHPAT006 Produce desserts SITXFSA001 Use hygienic practices for food safety SITXFSA002 Participate in safe food handling practices SITXHRM001 Coach others in job skills SITXINV002 Maintain the quality of perishable items SITXWHS001 Participate in safe work practices Elective units SITHIND002 Source and use information on the hospitality industry SITHCCC003 Prepare and present sandwiches SITXMGT001 Monitor work operations SITHFAB002 Provide responsible service of alcohol Additional electives SITHFAB005 Prepare and serve espresso coffee SITXWHS002 Identify hazards

Core units AHCBIO204 Follow site biosecurity procedures AHCWHS202 Participate in workplace health and safety processes AHCWRK212 Work effectively in industry AHCWRK213 Participate in workplace communications Electives AHCCHM201 Apply chemicals under supervision AHCMOM203 Operate basic machinery and equipment AHCSOL203 Assist with soil or growing media sampling and testing AHCWRK211 Participate in environmentally sustainable work practices AHCNSY205 Pot up plants AHCNSY207 Undertake propagation activities AHCPCM204 Recognise plants AHCBIO203 Inspect and clean machinery

Learning and Assessment Kit-MSS404051 Mistake proof a process Self-Study Guide Core units BSBHRM403 Support performance-managementOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to