RPL Kit-SHBBSSC002 Incorporate knowledge of body structures and functions into beauty therapy ICP aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Core units FWPCOR2201 Work effectively in the forest and forest products industry FWPCOR2202 Communicate and interact effectively in the workplace FWPCOR2203 Follow environmental care procedures FWPCOR2205 Follow WHS policies and procedures FWPCOR2207 Maintain quality and product care Elective units FWPCOT3203 Weigh loads FWPCOT2202 Rack material FWPCOT2234 Dock material to length FWPCOT2206 Stack and bind material FWPCOT2231 Pack products * We can develop additional elective units that are not listed on request (Please contact us for further information)

weeds and diseases AHCCHM406 Provide advice and sell farm chemicals AHCIRG349 Recommend irrigation products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

vertical gardens and green facades AHCGRI501 Design roof gardens AHCGRI502 Design vertical gardens and green facades AHCBUS407 Cost a project AHCBUS408 Operate within a budget framework AHCCCF402 Report on project AHCCHM405 Plan and implement a chemical use program AHCECR401 Supervise ecological restoration works AHCGRI401 Construct roof gardens * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FBPFSY2002 Apply food safety procedures FBPOPR2069 Use numerical applications in the workplace FBPRBK2002 Use food preparation equipment to prepare fillings FBPRBK3001 Produce laminated pastry products FBPRBK3002 Produce non laminated pastry products FBPRBK3008 Produce sponge cake products FBPRBK3009 Produce biscuit and cookie products FBPRBK3010 Produce cake and pudding products FBPRBK3013 Schedule and produce cake and pastry production FBPRBK3018 Produce basic artisan products FBPWHS2001 Participate in work health and safety processes Elective units FBPRBK3003 Produce specialist pastry products FBPRBK3004 Produce meringue products SIRRMER002 Merchandise food products FBPFSY3002 Participate in a HACCP team If you require RPL Kits with comprehensive benchmarking

RPL Kit-SHBBSSC002 Incorporate knowledge of body structures and functions into beauty therapy ICP aggressive or abusive customers SIRXCEG009Our RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information