Training and Assessment Strategy-BSB30215 Certificate III in Customer Engagement Skill Set Core units TAEDES511 Design and

Core units TAEDES511 Design and develop strategies for training and assessment TAEDES515 Evaluate training TAEPDD511 Maintain and enhance professional practice Elective units TAEASS512 Design and develop assessment tools TAEASS511 Lead assessment TAEASS513 Lead assessment moderation and validation processes TAEASS514 Develop and implement plans for recognition of prior learning TAEDEL511 Facilitate e-learning TAEDEL512 Lead training facilitation BSBTWK501 Lead diversity and inclusion TAELLN511 Lead the development of adult literacy skills TAELLN512 Lead the development of adult numeracy skills * We can develop additional elective units that are not listed on request (Please contact us for further information)

vertical gardens and green facades AHCPMG301 Control weeds RIIWHS204E Work safely at heights AHCPGD304 Implement a landscape maintenance program * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AVIE0005 Complete a Notice to Airmen (NOTAM) AVIF0020 Manage human factors and situational awareness in an aviation operational environment AVIF0028 Manage aviation risk AVIG0004 Apply regulatory obligations AVIG0005 Conduct aviation on-the-job training AVIH0007 Operate remote pilot aircraft systems under night visual line of sight (NVLOS) AVIN0006 Manage RPAS assets AVIP0001 Manage RPAS applications

Core units MEM09002 Interpret technical drawing MEM11011 Undertake manual handling MEM12023 Perform engineering measurements MEM12024 Perform computations MEM13015 Work safely and effectively in manufacturing and engineering MEM14006 Plan work activities MEM16006 Organise and communicate information MEM16008 Interact with computing technology MEM17003 Assist in the provision of on-the-job training MEM18001 Use hand tools MEM18002 Use power tools/hand held operations MSMENV272 Participate in environmentally sustainable work practices Elective units MEM03001 Perform manual production assembly MEM03002 Perform precision assembly MEM03003 Perform sheet and plate assembly MEM03004 Perform electronic/electrical assembly (production) MEM03005 Rework and repair (electrical/electronic production) MEM03006 Set assembly stations MEM04001 Operate melting furnaces MEM04002 Perform gravity die casting MEM04003 Operate pressure die casting machine MEM08008 Operate and control surface finishing waste treatment process * We can develop additional elective units that are not listed on request (Please contact us for further information)

health and environment policies and procedures FWPCOR3203 Evaluate fire potential and prevention HLTAID003 Provide first aid Elective units AHCWRK302 Monitor weather conditions PUAFIR303* Suppress wildfire PUAFIR309* Operate pumps AHCMOM301 Coordinate machinery and equipment maintenance and repair FWPCOT3259 Operate a four wheel drive on unsealed roads FWPCOT3260 Recover four wheel drive vehicles FWPFGM3214 Operate a four wheel drive in a towing situation * We can develop additional elective units that are not listed on request (Please contact us for further information)

Training and Assessment Strategy-BSB30215 Certificate III in Customer Engagement Skill Set Core units TAEDES511 Design andYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.