Assessment Kit-SITXCCS011 Interact with customers Graduate Diploma The self-study guide contains references

The self-study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the learner guide

or learning standards they have not yet achieved

Core units CHCCOM006 Establish and manage client relationships CHCDIV001 Work with diverse people CHCLEG003 Manage legal and ethical compliance HLTAAP002 Confirm physical health status HLTAID011 Provide first aid HLTINF004 Manage the prevention and control of infection HLTMSG001 Develop massage practice HLTMSG002 Assess client massage needs HLTMSG004 Provide massage treatments HLTWHS004 Manage work health and safety Elective units BSBSMB403 Market the small business BSBSMB404 Undertake small business planning CHCMHS001 Work with people with mental health issues * We can develop additional elective units that are not listed on request (Please contact us for further information)

engaging and compliant classroom or webinar delivery of a qualification or unit

c power supplies UEERE0001 Apply environmentally and sustainable procedures in the energy sector Elective units BSBOPS203 Deliver a service to customers ICTICT214 Operate application software packages UEECD0020 Fix and secure electrotechnology equipment UEECD0021 Identify and select components

Assessment Kit-SITXCCS011 Interact with customers Graduate Diploma The self-study guide contains referencesOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of